Saturday • March 22nd • 9:00 am-5:00 pm
Lunch: 12:30-1:30 pm

You have mastered the art of dog training but how much time have you spent studying the people who come to you with their dogs? Are you aware of how people learn? Do you use psychological imagery in your training? Do you know how effective your demos are? Perhaps your students are not returning to class because they haven't mastered the skill of training people? To become effective in your teaching you need to be a role model, communicate clearly, stage effective demonstrations, deliver helpful instruction, constructive feedback, understand people's limitations and motivate and inspire them to learn! Dog training is an interactive process between teacher and student. Remember, THE STUDENTS are the trainers - you are their coach! This workshop is for you if you aspire to be a better coach to help your students see success and get them hooked on dog training! The workshop is filled with games, ideas, and challenges for those ready to actively participate. Let me help you:

• Get over the common fears of teaching
• Motivate students to "want" to learn so they stick with you
• Understand the obstacles we have to deal with when teaching people
• Improve your communication and listen skills
• Learn about the limitations we have when learning a new skill
• Understand the 5 Chain of Events to Effective Teaching
• Become effective in giving feedback
• Deal with Difficult Clients in Class
• Recognize Stress in Humans and Dogs and How to Help

Sunday • March 23rd • 9:00 am-4:30 pm
Lunch: 12:30-1:00 pm

Now that you have learned about teaching people, how much time have you spent understanding canine communication? There are three basic concepts to remember in order to help dogs remain in the home:

• Understand and learn about dogs by making clear observations and evaluations as to what you see.
• Educate the owners about misconceptions they might have about dog behavior.
• Develop a training regimen that the owners can easily follow throughout the day.

Understanding dogs' social behavior is a crucial part of your job as a trainer. What you say is critical to the dog's life. Labeling a dog "submissive", "fearful" or "aggressive" is not accurate wording. Temperament traits, personalities and behaviors are all different. You can change behavior, but you can't change who the dog is.

Before you put your time, energy and reputation on the line, think twice about taking on behavioral cases. The dog's life and relationship with her owner could be at stake.

Throughout this session you will be doing self-assessments as to whether or not you feel you can adequately handle the case, gauging your liability, and the ultimate decision to take the case or refer it elsewhere. We will also cover good communication skills such as how to ask the right questions to gather all the information needed to help you better evaluate the dog, interact with the owner and identify problem areas.

This is an interactive workshop. You will have opportunities to review and analyze a variety of videos as well as challenge your skills in break out groups.

Pia Silvani's love of teaching began over 20 years ago as a private trainer, dance instructor, track, field and swimming coach for the Special Olympics and Regional Clinician for an international aerobics corporation where she trained new instructors in the field. After 13 years of para-legal/office management work, she decided to make her part-time teaching career a full-time dream. She combined her love of teaching people with her other fondness, dogs.

Pia is Director of Pet Training and Behavior Counseling at St. HubertŐs Animal Welfare Center, Madison, New Jersey. Through research, continuing education, and enthusiasm she was instrumental in developing a pet training curriculum focusing on positive, reward-based techniques, which are extremely effective in the enhancement of the bond and relationship of the dog and her human companion. The result of her efforts is an astounding 75+ classes per week, which includes 8 levels of pet training classes and specialty courses designed for dogs with extreme behavioral problems. She has written five training manuals, which are being used around the country as a resource guide for other trainers. Pia also developed a behavioral department, which offers a wide range of private consultations in both canine and feline behavior.

Pia conducts behavior/temperament testing as well as runs a Canine Coach training program for shelter dogs. She writes quarterly behavior articles for the shelterŐs newsletter; has been written up many times in national, State and local newspapers and made numerous guest appearances on television and radio. She has spoken at various conferences and forums around the country and routinely consults with various shelters (including San Francisco SPCA) to assist them in improving and expanding their programs.

Other accomplishments:

• Member of the American Humane Association Task Force for Humane Dog Training
• Business Practice chairperson of the Delta Guidelines for Humane Dog Training, which was published in 2001.
• Past V.P. of the APDT and charter member
• Restructured the training curriculum with five team members for over 500 PETsMART stores in North America and part of the educational team who educated the trainers
• Staff instructor of the ITC and AITC training program for the past 2 years
• Board Advisor to the National Association of Professional Pet Sitters
• Subject Matter Expert for the first national certification program for dog trainers

Pia is in the process of co-authoring two new books.

Pia lives with her best friend, husband, Marty, as well as her senior citizen Golden Retriever, Ashley. Along with horseback riding, she enjoys gourmet cooking, fine wines, foreign and domestic travel, skiing, dancing, cycling, hiking, gardening and her most recent endeavor, pogo sticking. Photo

DOG STUFF
PLEASE LEAVE YOUR DOG AT HOME. No dogs attendees' pet dogs are allowed in the seminar room. If you cannot leave your dog at home, your dog must be confined safely and quietly in your vehicle (weather permitting). Please note that it can be cold in March and our main concern is that you consider the safety and comfort of your pet in a vehicle.

Pia will be presenting video clips of dogs throughout the seminar.

PEOPLE ETIQUETTE
During the lectures, please turn off all cell phone and pager audio alerts. Please take all private conversations outside while the speaker is presenting.

VIDEOTAPING/AUDIOTAPING POLICY
No videotaping or audiotaping is permitted. Your may order a videotape of this seminar.

BOOKS & TOYS, ETC. FOR SALE
A selection of books, videos and toys, etc. will be available for purchase.

CANCELLATION/REFUND POLICY
A full refund will be issued if requested before Monday, March 17, 2003. Any refunds requested after March 17th will be issued a 50% credit slip (excluding any food purchase) that may be applied to future Puppyworks educational events. All refunds must be requested by email or phone. No credits or refunds after 9:00 am on March 22nd.

BRING YOUR OWN CHAIR
Metal or plastic chairs are available for seating. If you prefer more comfortable seating, we encourage you to bring your own chair. Please no oversized or high back chairs.

PARKING
There should be ample parking at the seminar location. However, if a snowstorm hits before the seminar and if we do not have sufficient time to plow the area, the parking lot MAY NOT be able to accommodate all vehicles. There is additional parking down the street, which means you will need to park your vehicle and walk to the seminar building. Please plan to arrive early if you want a spot in the main lot.

FROM I-88 TOLLWAY: exit 59 and go south approximately 8 miles to 95th street. Turn right on 95th Street and go west for 2 miles (Wendy's and a gas station are at the corner). After railroad crossing, turn left on Clow Creek Road. NARNIA is the 11th building on left.

RED ROOF INN
1698 West Diehl Rd (I88 & SR59)
Naperville, IL
$56.99 (single)/per night, $62.99 (double)/per night
reservations: 1-800-RED ROOF
local: 630-369-2500
Dogs allowed and must be crated in the room

HOLIDAY INN EXPRESS
2055 Wiesbrook Rd
Oswego, IL
630-844-4700
No dogs allowed

TO NARNIA: From hotel access road go right (south) on Rt 30 to the first stop light. Turn left onto Rt 34 for 1/2 mile at next light go right onto Rt 30. Travel on Rt 30 for a few mile to Wolf's crossing (grain elavator on the corner) turn left 2 miles, until you reach Clow Creek Rd (if you go over railroad tracks you have gone to far). At Clow Creek turn right (south), NARNIA is the 11th building on the left.

HAWTHORN SUITES
1843 W Diehl Rd
Naperville, IL
630-548-0881
Dogs allowed, pet fee determined upon check-in

COURTYARD BY MARIOTT
1155 E Diehl Rd
Naperville, IL
630-505-0550
No dogs allowed

FROM DIEHL RD HOTELS TO NARNIA: Coming out of hotel go west on Diehl Rd to Rt 59 south for approximately 8 miles to 95th St. Turn right on 95th St and go west for 2 miles (Wendy's and a gas station are at the corner). After railroad crossing, turn left on Clow Creek Road. NARNIA is the 11th building on left.

For registration inquiries, contact:
events@puppyworks.com


For local information, contact:
Narnia
NarniaPets@aol.com