THIS CONFERENCE IS STRICTLY LIMITED TO 100 PARTICIPANTS.

Toledo Zoo

Visit a world class zoo including an Arctic exhibit with fabulous polar bears and seals, an African Savana exhibit, a great ape exhibit with baby gorillas, African wild dogs, grey wolves, and a variety of lions, and tigers and bears. A fee of $20.00 includes transportation, admisson to the zoo and a box lunch.

Additionally, we are offering an optional Behind the Scenes Tour with a zoo keeper. This one hour tour ($10.00 extra) is limited to 15 people and available on a first-come, first-serve basis. Exact tour time to be announced.

What are your student's strengths and shortcomings? Do you need to classify the dog? Should the owner and dog be required to work privately with a trainer before admittance into the group class? Are there dogs who shouldn't be in a group class at all?

What is the end goal of the Re-Socialization Class?

• meeting the expectations of the owners
• a dose of realism
• discussing with owners caution, defense and it's ramifications in the dog's behaviour
• classical conditioning and it's effect on your training efforts
• conveying Learning Theory to the owner in a concise way
• breaking down behaviours into approximations
• helping students to identify reinforceable behavior, using a variable schedule and raising criteria
• teaching the student how to identify body language
• getting dogs into the area where they will be worked
• exercises used with the dogs
• safety first - ALWAYS
• virtual training
• taking the training out into the real world

When any business wants to grow or enhance market presence, understanding the business image can be crucial. Most businesses that work with pets must satisfy two groups - pets and people! This workshop will deal with the seven areas of business that must be attended to for success. When attention is paid to these areas, the business will behave like a business and the owner will be able to do more of what they love and even get paid! All participants will be given the opportunity to submit questions and interact with speakers. Detailed handouts will be available.

1. First Impressions: The voice your potential customer hears first and all that is in the office and customer service area of your business
2. Accounting: All the things that need to be counted, not just money but things just inventory, registrations, customers, office supplies and maybe even poop buckets!
3. Marketing: What you do to get the world's attention that you are here.
4. Sales: Even great marketing needs a sales person! Learn ideas and thoughts about maximizing your marketing dollars.
5. Presenting your Product or Service: What you do, make and or sell and how does it get accomplished and by whom.
6. Physical Surroundings: Everything outside and inside the 4 walls of your business. This includes the equipment, fixtures, machines, vehicles, and assets your business owns.
7. Management: Oh, yes, the area many would like to avoid. Think of management as the threads that hold all the above together. Explore how this can be a way to getting you back to running the business instead of the business running you!

Join McConnell in a benevolent, amusing and information-packed day that focuses on the behavior of the animals at BOTH ends of the leash. Beginning with an explanation of why WE do what we do around dogs, the day continues with a mix of training demonstrations, slides and video tapes. The seminar will hone your observational skills, not just in canine behavior, but in the tiny, but powerful changes we trainers make in our voice and our body. All of these changes have a profound effect on our dogs, and so the seminar's goal is to increase our understanding of the interplay between our behavior and that of our dogs.

Included in the day is a session on canine responses to different types of voice, and a session on how to use subtle changes in your body posture to improve your dogÕs recalls, her stays and her heeling. The seminar is chock full of hands-on exercises and demonstrations that lead to a dog who does what you ask, even if there is a rabbit across the street. If youÕd like to learn more about combining ethology and learning theory to have a happy, responsive dog (and to learn more about the chimp-like behavioral tendencies of dog owners!), then this seminar is for you.

This day-long seminar will focus on the two most common contexts of dog-dog aggression problems: dogs who are aggressive toward unfamiliar dogs, and dogs within a household who are not getting along. Overall, the day combines a thorough understanding of ethology and learning theory with humane and practical methods to treat canine aggression.

The morning session is a combination of videos, slides and hands-on demonstrations with case study dogs, and will address the problem of dogs who bark, lunge or bite at unfamiliar dogs. The seminar includes an evaluation why each particular dog is behaving problematically (at least to us), and the most effective methods of treating the behavior. Besides a step-by-step description and demonstration of the methods most useful in treating this type of behavioral problem, the day includes a detailed description of DogÕs Best Friends "Fiesty Fido" class.

In the afternoon, the focus shifts to aggression between dogs within the same household. The session will begin with a slide presentation and talk, "The Truth About Dominance," a look at the science of ethology to help understand the role that social status might (or might not) play in tension within a group of dogs. The day will conclude with a range of treatment possibilities, including customized approaches to case studies selected from the surrounding area.

Dr. Patricia McConnell received her Ph.D. in Zoology from the University of Wisconsin-Madison researching dog behavior and communication between professional trainers and working domestic animals. She is currently the owner of Dog's Best Friend, Ltd., a training and consulting business that offers family dog training classes and diagnosis and treatment for serious behavioral problems in companion animals. She is Assistant Adjunct Professor in Zoology at the University of Wisconsin-Madison, teaching "The Biology and Philosophy of Human/Animal Relationships" in Zoology and Wildlife Ecology, and "Small Animal Ethology" to students of Veterinary Medicine. Co-host of "Calling All Pets," Dr. McConnell gives advice about behavior problems to radio listeners in over 105 stations across the country. Dr. McConnell is working on a book, expected June '02 by Ballantine/Random House, titled "The Other End of the Leash." Besides raising and training Border collies in sheep herding competitions, she travels extensively from her farm in Black Earth, Wisconsin, giving speeches and seminars around the country. Photo

Brenda Aloff is a professional dog trainer specializing in problem behaviour of canines. A large portion of her practice consists of dogs that are referred when traditional training techniques have been exhausted or failed. Brenda redirected her childhood love of training and showing horses to canine behavioural counseling and training. Her research of alternative training techniques, based on marine mammal and exotic animal training absolutely fascinated her with the learning theory.

Besides in home consultation, Brenda's "Heaven On Arf Behaviour & Training Center" offers group lessons for Puppy Socialization, Basic Obedience through Advanced Obedience for pets, Competition Classes, Re-socialization (dogs with aggression issues group class) Field and Tracking classes, Back Packing, and Agility classes. The center is also used to provide private lessons for pet or competition training and behaviour consultations that do not need to take place in home.

Ms. Aloff has written several manuscripts on dog training and behaviour, articles for magazines, participated in local radio programs, produced a canine television program and currently serves as a consultant in canine behaviour for local media sources. She is a member of APDT (Association of Pet Dog Trainers), NADOI (National Association of Dog Obedience Instructors) FTN (Fox Terrier Network), Michigan Purebred Dog Rescue and several other breed and training organizations. Ms. Aloff presents clinics for dog trainers and pet owners.

Brenda Aloff resides in Midland, Michigan with her husband Steve, daughter Abbey, Maeve a rescue German Shepherd; Rylie, a Border Collie and numerous Smooth Fox Terriers: Sport (rescue), Breanna, Punch, and Zasu. Ms. Aloff has done both Fox Terrier and All Breed Rescue for several years.

Linda Fayerweather is a business coach with Fayerweather Consulting and Business Navigators. She is on the Board of Trustees for the Women's Entrepreneurial Network, which she co-founded and currently serves as the Co-Executive Director. She has first hand experience in the world of small business having owned and operated her own before and after school day care center in Maryland; counseled over 300 small business owners in Delaware while Director of the Delaware Small Business Development Center and Toledo Small Business Development Center (SBDC); has done personal and small business taxes; and is currently coaching businesses in Ohio, Michigan, Illinois, and Delaware.

Ms. Fayerweather earned a BS from Eastern Michigan University, graduating Magna Cum Laude, and an MBA from Augusta, Georgia (with a Varsity Letter in Cross Country). She received the SBA's Women Business Advocate Award in 1991 for the State of Delaware. She was one of the initiators of the Delaware Entrepreneurial Women's Expo and the Toledo Women Mean Business Conference. When she is not doing business development and entrepreneurial training, look for her in her Maumee, Ohio garden where she lives with Bill, her husband of 31 years; two basset hounds; and one ghost named Aunt Phoebe.

Dane Copti is co-owner of Pups 'n' People Dog Training in Maumee, Ohio along with his wife of 28 years, Linda. They've seen this venture through from when it was a "one class a week school" at an American Legion Post to the present day, always existing in a state of transition and growth.

Dane's REAL job is as an Associate Professor of Business at Lourdes College, a small, private, Catholic, Liberal Arts College in Sylvania Ohio. His coursework specialization is in all aspects of Marketing, as well as Business Ethics and Communications. He is also the advisor for the business fraternity, coordinator of the alumni advisory council, and director of co-ops and internships. Despite all this, he has learned far more from Pups'n'People and Linda than from anywhere else.

Mr. Copti earned a BA in Sociology and an MBA from the University of Toledo. He is on the Advisory Board for the Davis College of Business. More importantly, he is also on the Board of Trustees of the Greater Toledo Civil War Roundtable. When not teaching, Dane likes to read history, play video games, argue sports and worry about his 17-year-old daughter Annie.

If you are interested in submitting a case study of a dog with a behavior problem, please complete the form. Dr. McConnell will review the cases and let us know which ones she will use. Please note, only a limited number of cases will be allowed and cases will be chosen based on the educational value to the attendees.

DOG STUFF
Dogs may lay by your chair in the seminar room as long as they remain quiet, leashed and under control at all times. Crates and exercise pens allowed in the adjacent room ONLY.

If your dog can't be confined in the adjacent room and remain quiet, please don't bring your dog. Any dog that is disruptive or behaves in an aggressive manner as determined by event staff will be requested to leave. Any dog that has "personal space issues" is not allowed in the seminar room. Remember chairs are right next to each other and people and dogs may be stepping over your dog. It is not a nice experience to be snarled at when dogs/people have to walk "over" your dog.

DOG ETIQUETTE
You are responsible for cleaning up after your dog. There are no excuses for not picking up after your dog EVERYWHERE.

PEOPLE ETIQUETTE
During the seminar, please turn off all cell phone and pager audio alerts. Please take all private conversations outside while the speakers are presenting.

VIDEOTAPING
No videotaping or audiotaping allowed.

BOOKS & TOYS, ETC. FOR SALE
The speakers' books will be available for sale as well as a selection of other training/behavior books, videos and toys.

REGISTRATION DEADLINE
Friday, April 4th, 2003 if space is available.

REFUND POLICY
Full refund issued if requested by email or phone no later than Friday, April 4th, 2003. Refunds requested after Friday, April 4th, 2003 will be issued a 50% credit slip that may be applied to future Puppyworks educational events. No credits or refunds after 9:00 am on Friday, April 11th.

BRING YOUR OWN CHAIR
Metal or plastic chairs are available for seating. If you prefer more comfortable seating, we encourage you to bring your own chair. Please no oversized or high back chairs.

An optional lunch ($10.00 each day) will be served SATURDAY and SUNDAY only. There are about 20 restaurants (including fast food) within 2 miles of the facility. You are also welcome to bring your own lunch and eat at the facility.

The dinner banquet ($25.00 pre-register, open bar) will be on Saturday, April 12th. Entree choices are salmon, chicken marsala, prime rib or a vegetarian option. Both NADOI members and non-members are welcome to attend. Dinner will be served at the:

Maumee Chop House
1430 Holland Rd • Maumee
419-897-6811

The restaurant is 1/2 mile from the Economy Inn (host hotel).

FROM NORTH/SOUTH
Take 475/US-23 to Salisbury Rd exit. Go east off exit to Ford St. Turn south on Ford St to Pups 'n' People.

FROM EAST/WEST
Take I-80/90 (Ohio Turnpike) to exit 4. Go south off exit to Dussell Dr. Go west on Dussell Dr to Ford St. Turn south on Ford St to Pups 'n' People.

Mention NADOI to receive the rate listed above. Rate is guaranteed until Thursday, March 27th.

RED ROOF INN
1570 A Reynolds Rd
Maumee, OH
Dogs allowed
419-893-0292

HAMPTON INN
1409 Reynolds Rd
Maumee, OH
No dogs allowed
419-893-1004

CROSS COUNTRY INN
1704 Tollgate Dr
Maumee, OH
No dogs allowed
419-891-0880

All motels are within 2 miles of the conference location.

Pups 'n' People is about 8 miles from the Toledo airport.